O'Malley Car Rental Ireland - Irish Car Hire

Frequently Asked Questions

What are the requirements to rent from O'Malley's?

Licence: To drive a Dollar Thrifty rental vehicle, drivers must be in possession of a full, unendorsed driving licence which they have held for at least 2 years prior to the commencement of the rental. Licences must be produced in person at the Dollar Thrifty location at the time of collection. Drivers must be in possession of their licence at all times when driving the vehicle. Certain minor endorsements may be accepted - please check with Central Reservations before making a booking.

Licences must be from the country of permanent residence. Holders of UK, US, Canadian, Australian and all EU member states are NOT required to supply an International Driving Permit (IDP). International Driving Permits where required, MUST BE accompanied by the original domestic licence of the driver. This is clearly stated on the international permit. An International permit presented without the domestic licence, will not be accepted.

Any clients with a UK photo card driving licence must have the 2 parts of their current driving licence in their possession at time of rental. We cannot rent to UK clients who arrive with only one part of their licence.

Age: Drivers must be at least 25 years of age on commencement of the rental to drive groups A/B/C/J/K. For groups D/E/F/L the minimum age is 27 years and for groups H/N/O/P/R the minimum age is 28 years. The maximum age is 74 years for all groups. Drivers aged 71 - 74 years inclusive are subject to an additional daily insurance surcharge of 9 per day and an excess/deductible amount of 1300. This excess may not be waived and additional optional coverages will be limited.

Credit Card: The main driver must be the holder of a major credit card which they must produce on arrival. A credit card is required for the excess/deductible and additional charges such as extra drivers, fuel, parking fines etc. We accept MasterCard, Visa, American Express and Diners Club. Payment must be made with a credit card as we do not accept cash, debit cards, electronic cards, prepaid credit cards (i.e. 3V cards) or the credit card from a third party. At the time of rental, there must be sufficient credit on your card to cover all charges including the excess/deductible amount.

Failure to produce your licence or credit card will result in you being unable to pick up your car. You will also be unable to receive a refund for any deposit taken. We will not be held liable for any cost incurred by you if you are unable to pick up your car as a result of failing to produce the above items.

What do the online rates include?
O'Malley's online rates are inclusive of VAT, third party insurance, collision damage waiver insurance, theft protections insurance, unlimited mileage, 24 hour roadside assistance and road map. Rates are based on 24 hour rental periods. If you have chosen to waive our CDW insurance, you must hold a US issued Gold/Platinum MasterCard or a Canadian issued Gold/Platinum Visa Card. ***YOU MAY ONLY WAIVE CDW FOR A MAX OF 15 DAYS*** If you have chosen an exclusive rate, and do not hold a credit card that will cover you for CDW insurance, you will be charged for CDW on arrival at the local daily rate. Please check with your issuing bank to see if you are covered in the Republic of Ireland.

What is not included in the rates?
O'Malley's online rates are exclusive of:
-Airport surcharge
-Excess/deductible
-Additional driver surcharge
-Overage insurance fee (where required)
-Optional insurance coverage
-Fuel
- Traffic Fines

What is the airport surcharge?
All vehicles collected at an airport location are subject to an airport surcharge of 22Euro plus VAT.

What is my excess/deductible?

All vehicles have an excess/deductible amount as follows: Groups Car Value Excess AmountA/B/C 13000 - 17000 700
D/E/F/J/K/L 15000 - 25000 900
H/N/O/P/R 30000 - 50000 1300*

*The higher rate of 1300 applies when renting to a 71-74 year old driver.
To reduce your excess, see our optional coverage section. Can I have additional drivers?
Additional drivers can be insured on all vehicle groups and must satisfy the same licence and age conditions as the main driver and assume the same responsibility for the rental vehicle. A maximum of 4 additional drivers is permitted on all groups except Groups H, O & P where a maximum of 6 additional drivers is permitted. A daily charge applies PER additional driver as follows: Groups Daily Charge
A/B/C/D/E/F/J/K/L 7.00 per day per additional driver
H/N/O/P/R 8.00 per day per additional driver

Please note unauthorised drivers are not covered by our insurance and are prohibited from driving the rental car.

What is the overage insurance fee?
Drivers aged 71-74 years inclusive are subject to an additional insurance fee of 9 per day. The higher excess/deductible amount of 1300 applies regardless of car size. This excess may not be waived and additional optional coverages will be limited.

What optional coverage do you provide?

Super Damage Waiver Insurance (SDW)
This is our excess/deductible waiver insurance that reduces your excess/deductible to zero.
Groups Daily Rate Minimum Charge
A/B/C 12.00 plus VAT 24.00 plus VAT
D/E/F/J/K/L 15.00 plus VAT 30.00 plus VAT
H/N/O/P/R 17.00 plus VAT 51.00 plus VAT

Protection Plus (PP)
This option is only applicable to those who have chosen an exclusive rate. PP covers you for items that your credit card will not cover for i.e. tyres and windscreens.
Groups Daily Rate
All groups 10.00 plus VAT

What is your fuel policy?
At all airport locations your car will be provided with a full tank of fuel. For your convenience, we will ask you to prepay for your fuel. This method eliminates the need for you to refuel the tank prior to returning. Please be aware that we are unable to issue a refund for unused fuel. Please ask on arrival at our city centre locations for the local fuel policy.

Can I book a specific car?
Unfortunately O'Malley Car Rental cannot guarantee a specific make or model of vehicle, however the vehicle you will be provided with will be from the vehicle category reserved. If upon collection of the vehicle you believe it is too small for your requirements, you can upgrade to a larger vehicle (depending on availability) the cost of which can be paid locally.

Can I travel to Northern Ireland?
If travelling to Northern Ireland, there is a fee of 30Euro per rental. Vehicles may NOT be taken off the island of Ireland and must be returned in the Republic.

Can I return my car to a different location?
One way rentals are allowed between all branches when rentals are of a 3 day minimum. The charge for returning your car to a different county is 60 and for returning to a different branch within the same county is 20.

When is a booking confirmed?
Your reservation will be confirmed when availability has been checked, you have received a reservation number and a deposit has been taken from your credit card.

What is O'Malley's deposit/cancellation policy?
Once availabilty has been confirmed, 100% is charged.

Cancellation Insurance can be purchased for 5 per week. If Cancellation Insurance has been purchased, and you cancel at least 24 hours before your pickup time, all charges less the Cancellation Insurance will be refunded.

Where Cancellation Insurance has not been purchased, reservations cancelled at least 24 hours before your pickup time will incur a 15% cancellation fee.

Cancellations less than 24 hours from the pickup time will result in a loss of your deposit.

Do I need to provide flight information?
For all airport collections, you must provide us with the correct flight number and arrival time when booking your vehicle. If this information is not available to you at the time of booking, you must provide us with it at least 5 days before your arrival date. If we do not receive this information in time, we cannot take responsibility for a failed rental.

Is there an out of hours fee?
For all collections out of office hours, there is a standard fee of 25Euro.

Do you provide baby seats and booster seats?
Baby and booster seats are available on request and should be booked when reserving your car. Our baby seats are forward facing and are suitable for children aged from 9 months up to 4 years depending on the size of the child (9kg - 18kg). Our booster seats are suitable for children aged from 2 years up to 8 years. Both are charged at 6 per day.

Other information

Confirmation
Please read your confirmation carefully and check all details are correct i.e. pick up date, flight number, car type.

Car Returns
Cars that are returned outside branch opening and closing times, and/or not returned to the correct car rental office will be charged for any damage or any loss incurred until the car is returned to the car rental company. This includes spare keys, car park charges etc. Cars may not be returned outside branch opening and closing times other than by prior arrangement.

Traffic Fines
Parking, speeding and other traffic fines are the responsibility of the main renter and will be charged to your credit card when the fine is received.

VAT
The VAT rate in Ireland is currently 13.5% and will be applied to all of the above charges. VAT is subject to change.

If you have a question and it has not been answered above, please email your question to help@omalley-car-rentals-ireland.com